Refund policy
RETURNS
We accept returns or exchanges within 14 days of delivery for unworn items in original condition. Items must not be washed or worn. Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
EXCHANGES
If you need a different size, please contact us and we’ll help coordinate the exchange.
REFUNDS
Refunds are issued to the original payment method once the returned item is received and inspected. Please allow 5–10 business days for the refund to appear on your statement.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged or incorrect, contact us within 48 hours of delivery with your order number and photos so we can make it right.
FINAL SALE ITEMS
Items marked as final sale are not eligible for return or refund.
CONTACT
To initiate a return or exchange, please email info@lifeontwos.com with your order number and reason for return.